UCI Forward

UCI Forward is our commitment to the well-being of our community as we ramp up campus operations. Working together, each of us doing our part, we can move UCI Forward.

Contact Tracing and Vaccine Navigation Services

Section 1

What is contact tracing?

UCI's Contact Tracing and Vaccine Navigation Services is reaching out to individual positive COVID-19 cases and close-contacts of cases to understand where exposures may have occurred, identify close contacts, and determine who needs to take particular action. This effort helps to track and contain the spread of COVID-19.

UCI’s trained contact tracing staff will be calling all UCI students, faculty and staff who are COVID-19 positive as well as their close contacts to interview them and provide isolation and quarantine instructions. The information gathered in the interviews helps identify and respond to clusters of cases.

Contact Info / Scheduling Assistance

The team is available Monday - Friday from 8 A.M. - 5 P.M. helping individuals find vaccine appointments and can be reached at 949-824-2300 or by emailing contacttracing@uci.edu. They are also doing telephone outreach to UCI students to assist with vaccine information and questions, as well as supporting students with how to upload their vaccine to the Student Health Portal, as well as accessing their vaccine records in California.

What happens if I test positive for COVID-19?

If you test positive for COVID-19, you should continue to seek healthcare with your healthcare provider. The contact tracer will call you to ask where you have been, where you think you may have been exposed and who you have been in close contact with. You will also receive instructions on self-isolation during recovery and assure you have the resources you need.

What is a close contact?

A "close contact" is someone who was within 6 feet of a person infected with COVID-19 for at least 15 cumulative minutes, over a 24-hour period. An infected person can spread COVID-19 starting from 48 hours (or 2 days) before the person has any symptoms or tests positive for COVID-19. Depending on the circumstances, close contacts may need to quarantine to prevent secondary spread of the virus. Find out more from the Centers for Disease Control and Prevention.

How Coronavirus Can Spread

What happens if I am a close contact?

If you are called, it is because you were potentially exposed to COVID-19. The contact tracer will notify you the date of the exposure, provide you with instructions on what you need to do, and assure that you have the resources you need to be able to quarantine.

Information shared is confidential

We recognize that you may have reasons for not wanting to share where you’ve been and who you have been with. However, it is imperative to control the spread that you do your best to answer all the questions asked by the contact tracer. All information that is shared is kept confidential and is not used for any other purpose than to control the spread of COVID-19.


In order to reduce the spread of COVID-19 on campus, it will be crucial for students, staff, and faculty to “take the call” from the contact tracing program and be honest and complete in responding to the interview questions.

The approximate time between somebody becoming infected and somebody showing symptoms is about five days, and the amount of time that one can be infectious before symptoms, is about two days.

If you are called by a contact tracer, the number that will appear on your phone is (949) 824-2300. Please take the call.

Case Reporting and Contact Tracing Plan

Take the call from contact tracing
Help contain covid clusters